com to make sure you receive the most up to date settings. If that doesn’t help, you’ll need to try turning off Virus-safe. Hi @amalrajkerala95 thanks for your post although I'm sorry to hear Web Safe doesn't appear to be deactivating for you. 8. on 18-10-2022 19:33. Apply the Public DNS to the computer / device / your own Router i. Joining in. The new fibre phone line is designed to work with the same phones as the old copper line. Virgin Media takes online safety seriously. 0 not useful. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Makes sure your dns settings on your computer are manually set - 8. Sign in to My Virgin Media a. Virgin is still working on a more flexible system. How to turn on Child Safe. In response to lotharmat. Virgin Media also offers an additional security tool called F-Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. 0 Kudos. Thanks!Web Safe turned off but still blocking websites. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. May just be a. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. in/myVM . Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Account - Cable. 168. To turn off your guest WiFi network, visit your network settings by entering 192. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that never loads, just showing the. A managed firewall solution dramatically reduces the size of that problem, easing the pressure on already stretched IT departments while. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned off Accessing Websites Blocked By Virgin Media. This is the same message that I get from numerous sites. Learn more. net, pubg. Here you’ll find all the help you need for Virgin Media related problems and issues. Child Safe switched OFF but blocking sites. This bypasses Virgin media website blocking, allowing you to access. Reply. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. Tried every browser, device, incognito mode etc. - 5429856. When it comes to network security, one of the biggest challenges organisations face is the potential cost and complexity of managing everything in-house. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. I know the Hub 5 has a modem mode. Click on Plans and device. Not blocking adult content. Options. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Every attempt bounces me back to the 'My Account' page. As far as i am aware the firewall wont be active in modem mode which will disable all router functions including the firewall. Make sure your device is connected to the Virgin Media router. If you’d like to change the. 168. This is a workaround for when Child Safe does not or can not be turned off. I’m unable to do it through the Virgin Media App. Virgin Media takes online safety seriously. The. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. 1. All of them would fall under a "Proxy/VPN" type category. 67. After just over 1 month of being a customer I’m already asking to leave as in my view VM are in breach of contract to me and failing to meet their Off Com service provisions. Parental controls leave search sites such as Google and Bing accessible. QuickStart, set up and connections. Home Phone. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Firstly, turn off your device and disconnect from the network. This will be available via the purple envelope on the top right of this page. Stay safe online. I wouldn't. Select your channel and press or to scroll back through the history of shows. You’ll then be able to use your same old phone to make. Comment. Web Safe blocking access to sites when using Edge browser but not when using other browser protonvpn. It only appears when using Microsoft Edge as the browser. Hi Carley, It won't even log me into my account, as soon as I click log in the Web browser just keeps loading. To turn parental controls off on Android, you need to go to the Play Store. The only person able to manage (and turn off) BT Parental Controls is the account holder, and they'll receive email notifications when changes are made to the settings - useful if someone else in the household tries to override them. Account - Cable. SpeedCan I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. 1. What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. After switching Web Safe off confirm changes by refresh page, press Ctrl + Shift + R; Child Safe and Virus Safe should be reported as off. I have turned it off and on again. You don’t need to be a web wizard to know how to take care of your kids online. Please note that doing so will reduce your online protection, but as Virgin has included some sites in their blacklist. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. , fortnite. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. I have checked the systems at our side and there is no issue. Just sign into My Virgin Media and. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. In response to Graham_A. 8. Virgin Media and you have confirmed Child Safe is on. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 1; Login with your username and password, default will be shown on the Hub itself. Does Web Safe work on Virgin Media WiFi. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. 1. I added it to the 'allowed websites' list, and it's working fine. Shows available as Catch Up TV are indicated with this symbol: Step 3. Please check the red bar at the top for a message from myself. Forum; Apps. Nothing that I can do, unfortunately, as I am not a VM employee. Your Mobile Account. on 27-07-2022 14:17. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Our speed is great on our phones and my MacBook. Stream from Virgin Media. Email address. 222. Try visiting VPN site to see if issue persists, by default Child Safe blocks access to some VPN services. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Look out for the envelope in the top right-hand corner. Options. Solved: Hi, I can't seem to turn on Web Safe. Click on Auto forward. Virus Safe3. on 15-04-2023 15:47. in Security matters Saturday; Re: Can’t deactivate websafe and websites are being blocked in Security matters 2 weeks agoBrowse Virgin Media Hub 5 Change Wifi Password How To Change Your Virgin Media Hub 5 Wifi Password sell products, solutions, and more in your community area. If you want to turn it off again, you can do so whenever you like. Legend 59 ViewsClick the Settings icon on the right side of the menu bar. 222 and 208. Virgin Media; My Virgin Media; Shop;. After that, click onManage services. Change or cancel your package. 222. 0 Kudos. What’s more, it’s compatible with all. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksIn this conversation. Account - Mobile. Every attempt bounces me back to the 'My Account' page. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Log in to your Virgin Media account. Make sure your device is connected to the Virgin Media router. 0. Then click on Parental Controls and turn it off. 2. Best. 1. It may take up to 24 hours for the change to be activated on your modem. Also check the dns settings of your vpn while you're there. It’s important you choose a passcode that’s different to the one you use to unlock your device. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. 18-04-2022 18:13 - edited 18-04-2022 18:14. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Hi , Thanks for coming back to me. Hi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291. To get around this, you need to turn Web Safe off. Any website unsuitable for children is blocked by default. Go to your TV Guide. My Virgin Media. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. 0 Kudos. Login to the Virgin Media online account in a web browser. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. For some customers the Web Safe adjustments are not functioning. So there is a list of the following possibilities: 1) Blocked IP . How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. Tap the Google account profile (picture or initials) in the top-right of the screen. 222. Not able to access websafe_setting page (able to go to update_profile page). 2. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If you want to turn it off again, you can do so whenever you like. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. Click on Auto forward. Learn how you can change Web Safe settings to turn Child Safe off. In order to keep a copy of the E-Mail, enable Keep a copy. Step 2. QuickStart, set up and connections. The computers and devices you wish to authorise are set up so that. 222 and 208. This includes restricting children from accessing inappropriate or adult content. Networking and WiFi. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosGo to the My Apps section, and select Parental Controls with Virgin Media Web Safe. Select the SPAM setting you’d like to use: Reject All Spam messages. Do please check out the envelope in the top right hand corner for a private message from me, and I'll look into the possibility of resolving this issue for you. The Wi-Fi functionality is switched off and only an internet connection is provided through the ethernet connection into your router. 8. Log in to your Virgin Media account using your email address and password. 2. In order to check the settings, I will just need to take a few details via private message. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. 220. I've turned off web safe but sites are still being blocked. Try computers with Cisco’s OpenDNS using 208. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Qurento. Simply open the Google Play Store (formerly Android Market)There are different levels of filtering, and you can even pick individual web sites. Account - Mobile. Same as if you try to watch pronhub on mobile data (without turning off adult filter from your provider), switch to your VPN bypasses all the operator filters and blocks. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Click: Settings. That can be turned off, or just don't use Virgin Media DNS. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable site categories automatically: Pornography; Violence; Crime; Hate; Drugs; Hacking; Suicide and self-harm; Address hiding; These categories will remain blocked until you turn Child Safe off. I have web safe switched off but still certain sites wont load. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. The Virgin Media Hub 3. How to disable Virgin Media Web Safe. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Hey @DavidCalla,. Click on Settings. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. 168. The question was whether to disable the modem's firewall and rely on the router's only. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. I have tried switching them on and then off multiple times. on 02-09-2023 18:58. More about Virgin Internet Security. Your original post says you wish to turn these on? They should be on via default, Do you mean turn them off? If so we can assist from here with this. Access your bills, diagnose faults and manage your package. 5. No, you can keep using the same phone you’ve always used. artnada wrote: ». Summer 2021. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Web Safe Problems. Lee_R. Any website unsuitable for children is blocked by default. I'm going to send you a private message so we can look into this for you. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. 220. . Either the customer can't move the sliders or they can but without effect. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Browse Virgin Media Virgin Media Community. try going to if Web Safe is on this site should be blocked. Currently use premiumizer / seren / gaia. Stream from Virgin Media. Parental controls are a set of tools designed to protect and keep children safe online. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. If you changed the computer's network settings to use any Public DNS does that re-gain access. For fraudulent e-mails, forward to phishing@virginmedia. Click on Web Safe 4. Toggle the button next to Child Safe option to turn it Off. Childsafe off but still blocking sites. Virgin Mobile. There's no firewall settings that I can see, and one time I got to see a page saying. A. Not able to access websafe_setting page (able to go to update_profile page). If there are kids in the house, you can turn on the watershed setting. Virgin Media customers can get. In this conversation. Please enter your email. Just sign into My Virgin Media and. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Browse Virgin Media Hub 5 Change Wifi Password How To Change Your Virgin Media Hub 5 Wifi Password sell products, solutions, and more in your community area. Click on Settings. Move message to Spam folder (default) Flag a message as Spam but deliver to Inbox. 168. on 09-08-2022 15:00. Highlight the show you want. e. 168. The easiest way to access websites blocked by your ISP is by connecting to a VPN. Account - Cable. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. That can be turned off, or just don't use Virgin Media DNS. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Introducing 1. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. 2. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Use this also turn off web safe Reply reply. com again and noticed a. Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887 Browse Virgin Media Virgin Media Community # Howto & Style# blocked website# child safe off# parental control# virgin media child safe bypass# virgin media child safe lock off# virgin media child safe off# virgin media child safe turn off# virgin media help# virgin media how to turn off web safe# virgin media parental control# virgin media web safe bypass# virgin media web safe bypass. You can connect via Wi-Fi or by using an Ethernet cable. 8. Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. Click the Settings icon on the right side of the menu bar. Although Virgin Media WiFi includes content protection, to make. Does Web Safe work on Virgin Media WiFi. 2. Select your channel and press or to scroll back through the history of shows. Broadband. Networking and WiFi. Activate Web Safe. Click: Web Safe. 22K; jpeg1. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Options. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 67. With Web Safe off are you able to browse to a VPN site (by default these are blocked), for example Yes, then Web Safe is off as expected; No, then Web Safe is still on. In the ‘Web Safe’ section, select ‘Change Settings’. Confirm the Wi-Fi Hotspot is turned off: To double-check that the Wi-Fi Hotspot is indeed turned off, you can try connecting to the network using another device. Then turn on the Hub again. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 1 for Families |. need user name and password of account to log in. Turn on suggestions. That said, the more you know about the web, the better understanding you. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Either the customer can't move the sliders or they can but without effect. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. 168. 8. Can somebody please advise how to turn the Child Safe Lock off?. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. If you're still having issues changing your settings, please let us know. 168. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Select the Settings cog in the top right-hand corner. The Parental Controls area in My Virgin Media will be updated once the service has been activated or deactivate. virginmedia. Stay safe online. Billing and payments. A PIN will always be needed to watch certain programmes with an age rating, whether they are live or recorded. Try both Mac and Windows. If Child Safe is turned off, the settings are saved until Child Safe is turned on again. I switched it off then when I switched it back on it had lost all of the settings I previously had including a couple of web sites that I was allowing through. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Sabrina. 168. SpeedI go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. Virgin Media Refuse to provide me with one, despite being on Gig1 Fibre in Networking and WiFi 26-08-2023; Top. Virgin Media takes online safety seriously. The forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. Are you still needing your Virus Safe settings amended? If so, let me know and I'll be able to help further. Select the Settings cog in the top right-hand corner. Cannot turn off web safe I want to be able to access a website and therefore need websafe to be turned off but the option does not allow - 5369625. Networking and WiFi. Changing the computer's network settings to use any Public DNS should re-gain full access. We would like to show you a description here but the site won’t allow us. First turn off the Child Safe filter. In order to check the settings, I will just need to take a few details via private message. Any help appreciated. Programmes rated 18, before 10pm. Thanks! SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. 4. Post back here to have issue flagged to the forum team-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Security matters. com, minecraft. You can change this by clicking on the toggle to switch on or off when needed. Virgin Media customers can get. com. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. After that time, 18-rated content. It’s important you choose a passcode that’s different to the one you use to unlock your device. It's easy to turn on. To close the port used by Telnet on the Virgin Media Hub 3: Access your Hub's configuration page - default web address: 192. This would double NAT you and could expose the WebUI to internet. Phone. nslookup protonvpn. My Account; My Bills; My Apps; Upgrades; Service Status;. If I turn on a VPN, everything is accessible. Mobile virgin media parental control remove. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Virgin Media also offers an additional security tool called F-I am trying to turn on the web safe settings but it's not working. Virgin Media released their network level parental control option, Web Safe,.